Frequently Asked Questions
If you have a question, it has likely been asked and answered as part of our frequently asked questions. Please search the FAQs below and if you cannot find your answer, enquire with us via the contact page.
Where is the museum located?
The Museum is ideally situated at 3-13 Stockyard Place, West Gosford, just a short drive from the M1 Motorway and approximately 1 hour from Sydney CBD.
Is the Museum open 7 days a week?
No – we open Wednesdays to Sundays 9am -5pm.
Are you open Public Holidays?
No – we are not generally open public holidays
Is there parking available?
Yes – plenty of parking with more than 250 spaces available.
How many vehicles are on display?
There are currently over 400 vehicles on display at Gosford Classic Car Museum. Click Here to view the inventory.
How long does a visit to the Museum last?
We usually recommend between 2-3 hours for a visit to the Museum.
Are the cars for sale?
All cars are for sale for the right price. If you are interested in a vehicle on display in the Museum, please contact us at firstname.lastname@example.org.
What is the total value of the cars in the museum?
The collection is currently valued at over $70 million Australian Dollars.
Are there any cars in which you can sit?
Yes – there are two vehicles available to touch and sit. Our classic 1951 Land Rover Series 1 and peace-loving 1960 VW Kombi Hippy Van.
Where did you source the vehicles from?
The majority of the cars on display were purchased within Australia, with the exception of some Soviet and Military Vehicles.
Is there a retail store in the Museum?
Yes – it is located at the front entrance of the Museum. We have also launched our Automobilia Online Super Store here.
Is there food available at the museum?
Yes. Grab a coffee, snack or meal at our on-site café. Click Here for details.
Do I have to make a booking?
No. Tickets are available at the door for individuals and small groups. Contact us at email@example.com if you would like to book for a group of 20 or more.
Can I purchase vouchers online or over the phone?
At this stage vouchers are only available for purchase in-store. However, we’re currently working to make vouchers available on our Online Super Store.
Is the Museum wheelchair accessible?
Yes- the entire Museum layout has no stairs or ramps inside and the walkways are wide. There are also many seats throughout the Museum for your comfort and convenience – to sit and contemplate or walk down memory lane.
Are wheelchairs available?
Yes- we have one wheelchair available at the Museum. It is recommended that you book this in advance to ensure it is available for your visit.
Are there baby changing stations?
Yes- there is a baby change room next to the restrooms located within the Museum.
Is photography permitted in the Museum?
Yes- video and still photography is permitted in the Museum, but monopods, tripods and drones of any description are not permitted for the safety of our other patrons and inventory. Any publication of our photos should credit ‘Gosford Classic Car Museum’.
How often do exhibits change?
Our display is constantly evolving. Due to buying and selling many vehicles every month, there are always new editions to see.
Do you own all of the cars on display?
All vehicles are owned by Museum owner, Tony Denny. We have no cars on loan or consignment at the Museum.
Can I store my vehicle at the Museum?
No- cars are unable to be stored as this is a private collection.
Can I hold an event at the Museum?
We are currently only running Corporate Events. For further information please contact firstname.lastname@example.org
Can I volunteer at the Museum?
We have many volunteers at the Museum. If you are interested in applying please contact email@example.com
Online Super Store FAQ
How do I get in contact with the Online Super Store Team?
Gosford Classic Car Museum Online Store is contactable via email: firstname.lastname@example.org
We love to hear your feedback, so please feel free to contact us for anything car merchandise related.
I have just placed an order but didn’t receive email confirmation from you. What can I do?
Feel free to email the Online Super Store and we can gather the necessary details to get confirmation sent out to you.
What forms of payment do you take for the online store?
We accept Visa, Mastercard and American Express.
I have been charged incorrectly. What should I do?
Please email email the online store with proof of payment, your order number and contact details and we will come back to you with a resolution.
Are all your products in stock?
Our website shows you what items are in-stock, however in very rare circumstances the item may have just sold to another customer. If there is a particular item you are after, or if you require a bulk order, please email us anytime!
How long does shipping take?
Please allow at least the following number of days for your parcel to arrive, dependant on the delivery method selected. Note that not all delivery methods are available for each order.
3-5 Business days for Australia Post eParcel’s
2-3 Business days for Express Post Parcel’s
2-3 Business days for Star Track Courier
How do I track my order?
Usually within 2 business days of your order being confirmed, you will receive an email with all tracking details so you can keep an eye out for your delivery!
I have just placed an order and I need to change or cancel it. What should I do?
Contact the Online Super Store via email and we can assist you with the change or arrange a cancellation in line with our returns policy.
Do you ship internationally?
At this stage, we do not ship internationally. We will however be looking at offering this service in 2018.
Do you offer refunds?
Yes we do, please refer to our Returns Policy for more information.
What if my goods arrive broken?
Email the Online Super Store and we can help you resolve this issue.
I am receiving error messages trying to complete the order. What should I do?
Email the Online Super Store and we can assist you in finalising your order.